Shipping policy

We strive to deliver your home essentials as quickly and safely as possible. Below are the details of our shipping procedures and timelines.
1. Order Processing Time
Standard Orders: All orders are processed within 1–3 business days (Monday–Friday).
Cut-off Time: Orders placed on Holidays will begin processing the following business day.
Holidays: We do not ship on weekends or public holidays. 
2. Domestic Shipping Carriers
We partner with reliable couriers like PostEx to ensure your items arrive in perfect condition. 

Tracking: Once your order has shipped, you will receive an email with a tracking number to monitor your delivery.
P.O. Boxes: we Do not  ship to P.O. Boxes. 
3. Damages & Issues
Heavenly Home is not liable for products damaged or lost during shipping. However, if you receive your order damaged, please contact the shipment carrier to file a claim. 
Recommendation: Save all packaging materials and damaged goods before filing a claim.
4. Incorrect Shipping Addresses
Please double-check your address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for re-shipping costs.