Privacy policy

At Heavenly Home, we value your trust and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data to ensure a secure shopping experience. 

1. Information Collection
We collect the following information to facilitate your orders and improve our services:
  • Personal Identification: Name, email address, and phone number.
  • Logistics Details: Shipping and billing addresses.
  • Transaction Data: Order history and payment information.
  • Technical Data: Browser and device information collected via cookies. 

2. How We Use Your Information
Your data is used strictly for professional purposes, including:
  • Processing and delivering your orders.
  • Providing customer support and order updates.
  • Enhancing website functionality and user experience.
  • Sending promotional updates (exclusively for subscribed users).

3. Data Sharing & Disclosure
We do not sell your personal data. Information is shared only with trusted third parties necessary for our operations: 
  • Logistics Partners: To ensure accurate delivery of your orders.
  • Payment Processors: To facilitate secure transactions.
  • Legal Compliance: When required by law or to protect our legal rights.

4. Data Security
We implement robust security measures to protect your data. All financial transactions are encrypted, and personal information is stored within secure environments to prevent unauthorized access.

5. Cookie Policy
We use cookies to maintain your shopping cart and analyze website performance. You may manage or disable cookies through your browser settings at any time; however, this may affect certain website features. 

6. Your Rights
You maintain full control over your data. You may request to:
  • Access, update, or correct your personal information.
  • Request the deletion of your account data.
  • Unsubscribe from marketing communications.

7. Contact Us
For questions or data requests, please reach out to our support team:
Email: heavenlyhome.support0@gmail.com
Phone: 03343100097